Code of Conduct
An important part of Wexford's Vision is to be a friendly, inviting, community. To facilitate this, Wexford's Members are responsible for insuring that they, their families, tenants and their guests [Members*] practice manners and behavior consistent with those encountered at a premier private Club/Community.
Members* should refrain from engaging in conduct unbecoming a member as interpreted under generally recognized standards of courteous behavior. Members*, are also responsible for ensuring that their children behave in a manner appropriate for the setting. Offensive behavior or language, written or oral, in the presence of other Members, their respective family members or guests, or employees of Wexford, anywhere within the boundaries of Wexford Plantation is strictly prohibited. Incidents of such offensive or disruptive behavior or language should be reported to the General Manager.
Issues regarding dissatisfaction by Members with products provided by and/or services rendered by Wexford employees, contractors or suppliers should be communicated to the General Manager, in person, by mail, email, or over the phone.
Issues requiring immediate attention may be communicated to supervisory personnel on premises, but must be followed by direct communication with the General Manager. Expressing criticism of Wexford's operations and/or policies in a non-constructive or otherwise offensive manner, particularly to entry level and mid level employees instead of supervisory personnel, is inappropriate. In no instance shall a Member* reprimand any Wexford employee. Performance related issues must be directed to the attention of the General Manager.
This rule has been adopted by the Board pursuant to the Covenants, Conditions and Restrictions (CC&R's) of Wexford Plantation, and violations will be addressed in accordance with the terms, conditions and procedures set forth therein. Specifically, the Board has the authority to impose fines, suspend voting privileges or suspend use of Recreational Amenities or all of the above based on the seriousness of the offense. Fines, if levied, shall range from $50 to $5,000 at the sole discretion of the Board, and shall become a lien against the Member's property.
Anti-Harrassment Policy
The Wexford Board will not tolerate sexual harassment in any form. Disputes sometimes arise as to whether conduct was "welcome" or "unwelcome". Conduct which would violate this policy if it were unwelcome will be considered to violate the policy if anyone complains of it. A good rule to follow in order to avoid violating this policy is: "Never do or say anything that you would not want to read about on the front page of the club's newsletter".
Anyone who feels that this policy has been violated should notify the General Manager or the President of the Board.
The Board will take immediate and appropriate action when alerted to charges of sexual harassment. The Board will make its best effort to guarantee to all employees an environment safe from sexual harassment and further will make its best effort to guarantee to all employees an environment free of hostility as a result of confronting or reporting sexual harassment.
Employees who violate this policy will be subject to disciplinary action up to and including termination. Vendors who violate this policy will be subject to exclusion from the premises. Guests who violate this policy may be removed from the premises. Owners who violate this policy will be subject to such action as is permitted under Wexford's Bylaws.
Enforcement
The Covenants, in Article XI, Section 11.02, empower the Board to enforce Wexford's rules and regulations. Pursuant to this authority, the following procedure, as provided for in the Covenants at Section 11.03, shall be as follows:
- Written demand to cease and desist from an alleged violation shall be served upon the Owner responsible for such violation specifying:
- the alleged violation;
- who is committing the violation (in the event it is the Owner's spouse, children, invitee, guest or tenant responsible for the violation, the notice shall specify such individuals);
- the action required to abate the violation; and
- a time period of not less than ten (10) days during which the violation may be abated without further sanction, if such violation is a continuing one, or;
- if the violation is not a continuing one, a statement that any further violation of the rule or regulation may result in the imposition of sanctions after notice and hearing.
- Within twelve (12) months of such demand, if the violation continues past the period allowed in the demand for abatement without penalty, or if the same violation subsequently occurs, the Board may serve such Owner with written notice of a hearing to be held by the Board in executive session. The notice shall contain:
- the nature of the alleged violation;
- the time and place of the hearing, which time shall be not less than ten (10) days from the service of the notice;
- an invitation to attend the hearing and produce any statement, evidence, and witnesses on his behalf;
- the right to be represented by counsel at said hearing;
- the proposed sanction to be imposed.
Sanctions
The sanctions available to the Board shall include:
- the power to impose reasonable monetary fines which shall constitute an equitable charge and a continuing lien upon the Owner's lot or dwelling;
- to suspend the Owner's right to vote on matters affecting Wexford and/or
- to suspend any Owner's right (and the right of such Owner's family, guests, and tenants and of the co-owners of such Owner and their respective families, guests, and tenants) to use any of the Recreational Amenities;
and the Board shall have the power to impose all or any combination of these sanctions. Any Owner shall be subject to the foregoing sanctions in the event of such violation by such Owner, his family, guests or tenants or by his co-owners. Any such suspension of rights may be for the duration of the infraction and for any additional period thereafter, not to exceed thirty (30)days.
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Yard Debris Removal Service
As a service to Owners who choose to maintain their own yards, Wexford's grounds maintenance staff will pick up yard debris periodically. Currently the pick up will be on Mondays and Fridays. Yard debris is to be placed at the roadside by 8:00 a.m. to ensure its pick-up. Property owners are requested not to place debris at the roadside on weekends.
Yard debris is defined as palm fronds, branches, pine cones and small limbs (2" in diameter or less). The removal of trees, large debris, boxes and other household trash is the responsibility of the Owner.
For those Owners who employ lawn maintenance services, it is the responsibility of the individually employed services to haul away all yard debris.
Membership Directory
One copy of the updated Membership Directory is issued to every property owner household during the First Quarter of each calendar year. Property owners desiring more than one copy of the directory, additional packets of insert pages, three-ring binders and pocket versions of the directory may purchase them in the Member Services Office for a nominal fee.
Use of the Membership Directory is for the convenience and proprietary use of Wexford Plantation property owners only. The roster information contained in this directory is considered private and is the only Membership list provided by the Homeowners Association during the year. According to policy adopted by the Board of Directors, management is prohibited from distributing variations of this list for any reason. In other words, requests for Member lists in any other form (i.e. sorted by zip code, e-mail address, geographic region, etc.) will be respectfully refused.
Changes in the directory information which occur between printings, such as new Members entering the Association or the correction of omissions or typographical errors, will be printed on a quarterly basis in the Club Times newsletter.
Payment/Collection of Assessments/Charges
Wexford operates with funds collected from the timely payment of quarterly assessments and monthly social charges by Owners. These funds comprise the primary source of operating cash for Wexford, and the receipt of these payments is absolutely critical to the daily operation of Wexford.
The Board has approved and adopted policies, that the Accounting Office has been directed to follow, to ensure the timely collection of assessments and recreational charges. This progressive collection policy encourages prompt payments, and imposes penalties for payments received after the due date. Penalties may include late charges, liens and administrative fees, the suspension of privileges, and/or the foreclosure of property. Details of this policy are included in Accounting Policy #260, which is on file in the Executive Office.
Owners who believe that they have been charged in error may dispute the charge within 90 days of the statement date, either by calling the Accounting Office or by writing a brief note included with their monthly payment. The Accounting Office will investigate the disputed charge and, where appropriate, adjust it from the Owner's account. Individual disputed charges do not exempt Owners from paying the undisputed portion of their monthly invoices in a timely manner.
WeCare: Neighbors Helping Neighbors:
- A Community Care Group
Some Wexford residents have formed a volunteer group to improve the sense of community within Wexford. Specifically, we would like to assist our neighbors in time of need. Recognizing that many of us do not have family nearby to call upon during difficult times, we would like to serve as a surrogate family whenever we can.
In times of illness or loss, we would make ourselves available for company, for rides to and from medical facilities, for meals or shopping or errands as needs arise. It could mean stopping by with some books, videos and conversation for someone recovering from surgery. Dropping off a casserole to a new mother or providing a brief respite for a caretaker could ease the burden at least temporarily. In short, it could mean any number of ways to offer support to families in need, doing the things that extended family have always done.
Privacy and confidentially is of utmost importance to all of us. With that in mind, we would always ask if you would like any details of your situation shared with others who might want to help, or if you would prefer it remain confidential.
To access our help or to inquire about our services, you may call either Marian Morgan at (843)341-5152 or Charlotte Moore at (843)785-5992. If they are away, you should call the Security Department who will connect you with the appropriate group member. If you are in need of assistance, or if you know of a neighbor who might appreciate a call from us, please do not hesitate to call.
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